How to order and frequently needed information.
NOTE: If you are experiencing difficulty with our shopping cart please contact:

How To Order

NOTE: Domestic orders are generally processed the same day if received by 3PM Pacific Time. International orders, please allow 1-2 days for processing. We are closed Saturday and Sunday. All orders received after 3PM on Fridays, will be processed on the next Monday.

Secure Shopping Cart
Select an item on our online catalog by simply clicking an "Add To Shopping Cart" button. Proceed to checkout when you are finished browsing through our catalog and adding items to your cart. At anytime in the ordering process you may add or delete items from your shopping cart.

Security:
Shopping with ReferenceRecordings.com is absolutely safe! You never have to worry about credit-card safety when you are shopping at our site. Our secure server software encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the internet.

Privacy:
We will not rent or sell your name, address, email address, credit card information or personal information to any third party. For more information regarding Reference Recordings Privacy Policy: Privacy Policy

The More You Order - The More You Save
All prices include FREE, 4th class mailing within the U.S. (7-14 days) or you may choose Priority Mail (3-day service

NOTE: Our shopping cart allows you to choose a shipping methods and calculates the cost (based on the weight of items ordered) BEFORE you submit the order to us - this allows you to choose the most preferred method of shipping.

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You can also order by Phone, Mail or FAX

Reference Recordings
PO Box 77225, San Francisco, CA 94107

Phone: 1-800-336-8866 - Fax: 1-650-355-1949

Outside the US: 1-650-355-1845

Payment Options:
Credit/debit cards: Visa, Mastercard and American Express.

We also accept payment using PAYPAL.

Checks: Checks must be drawn from an U.S. bank to be accepted. Include the CD number(s) you are ordering, your name, full mailing address, and a phone number where you can be reached if there is a question. Please make all checks/money orders payable to Reference Recordings.

Money Orders: If you live outside the U.S., it must be an international money order in U.S. dollars. Include the CD number(s) you are ordering, your name, full mailing address, and a phone number or email address where you can be reached if there is a question. Remember to add shipping costs to your total.


INTERNATIONAL CUSTOMERS
You are welcome to purchase directly from the RR website as well as by mail or phone (see above).
For your reference the following links are listings of our international distributors by region.

Customs Policy
You may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance are your responsibility. We have no control over these charges and cannot predict what they may be since customs policies vary widely from country to country.

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North American disribution by the Allegro Corporation
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How To Contact Us:

Reference Recordings
PO Box 77225
San Francisco, CA 94107

Phone: 800-336-8866 Outside the US 650-355-1845

Compact Disc
RR compact discs are made from digital masters on all recordings made since 1985. (Earlier titles were transferred from analogue masters, and these are clearly marked ADD.) Currently, our recording equipment includes "Prof." Johnson's highly customized microphones and hand-built electronics, and Pacific Microsonics digital converters operating at high sampling rates. We record two-channel masters and discrete five-channel masters at at 176.4 kHz, 24-bits.

HDCD®
Titles marked "HDCD" have been recorded with an advanced new digital system co-invented by our own "Prof." Johnson. HDCD brings a new level of accuracy and musicality to digital recordings. Heard on a standard CD player, their sonic superiority will be evident. However, the finest levels of resolution, imaging and spatial information will be revealed when these CDs are reproduced on players with HDCD decoding, now available from many manufacturers.

Pure Analogue LPs

Guarantee
If for any reason a CD that you purchase directly from Reference Recording is defective you may return it to the above address and we will exchange it with another or different RR title of equal value. When returning a CD please include a brief description of the defect. This guarantee does not apply to discs damaged by mishandling or abuse.

Purchase the entire catalogue of selected RR artists or orchestras at a very special price. For More Information

Additional Information about RR and HDCD

Thank you for visiting the RR website
and happy listening!